Negotiation Skills Training
Train your employees to negotiate like a pro, for sales, customer service & effective communication
Available spots
Service Description
Effective negotiation is a critical workplace skill that impacts collaboration, decision-making, cost management, and professional relationships. This training program is designed to equip employees with practical negotiation skills that can be applied in everyday workplace situations, both internally and externally. Participants will learn the fundamentals of negotiation, including preparation techniques, understanding interests versus positions, communication strategies, and managing difficult conversations. The course focuses on real-world workplace scenarios such as negotiating deadlines, workloads, project scope, pricing, terms, and stakeholder expectations. Through structured frameworks, practical examples, and interactive activities, participants will develop confidence in negotiating professionally, ethically, and constructively. Emphasis is placed on achieving win-win outcomes, maintaining long-term relationships, and navigating negotiations under pressure. By the end of the program, participants will be better equipped to negotiate effectively, influence outcomes, and contribute to more productive and collaborative workplace interactions.
Contact Details
Pavillion Damansara Heights Corporate Tower 2, Jalan Damanlela, Damansara Town Centre, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia